Existing customers · Chandler, AZ

Pay a bill, report a claim, or just call us.

Pay a bill, get ID cards or start a claim on allstate.com or in the Allstate app. To add a car or driver, change your coverage or get proof of insurance to your lender, call or email our agents.

Call (480) 545-8877 Email us A couple carrying grocery bags from their SUV to their tile-roof Arizona home Claims, 24/7 1-800-ALLSTATE 1-800-255-7828

Quick actions

What do you need today?

Bills, claims and ID cards open on Allstate’s secure site in a new tab. Changes and reviews come straight to our agents at KGB Insurance.

Reach KGB Insurance

Mon–Fri 8 AM–6 PM · Sat 8 AM–12 PM · Hablamos español

Call the office(480) 545-8877 Email usronaldballard@allstate.com

AI assistant for general questions. For quotes or policy changes, talk to a licensed agent.

A monsoon storm rolling over an Arizona neighborhood at sunset

After a claim

Claim reported?
Call our office next.

Once your claim is in with Allstate, call our agents with any questions about it, Mon–Fri 8–6 and Sat 8–12.

“I called the office and Barb was extremely helpful with the process and even checked on me later.”

Jesus Caballero, Google review Call our office Call 1-800-ALLSTATE

Annual coverage review

How often should you review your insurance coverage?

Once a year, and any time something big changes, like a new car, a teen driver, a move or a remodel. A review checks that the cars, drivers, home details and limits on your policy still match what you own and who drives.

Our agents go through your auto and home coverage with you, line by line, by phone or across the desk in Chandler. We explain what each part does in plain English, point out any gaps, and you decide what, if anything, changes.

Good times to check in

  1. 1

    Pick a time

    Send the form, call or email. We’ll set up a time that works around your schedule.

  2. 2

    Go through it together

    We go over your limits, deductibles and what’s changed at home or on the road.

  3. 3

    You decide

    Keep it as is or make a change. If you change it, we update your policy and get you new ID cards.

Have a policy with another company?

Add it to your review. Have its declarations page handy, and one short call gets you real numbers. Or email us a copy of the page.

Google reviews

What customers say after the sale.

4.8 ★★★★★

4.8 / 5 average · 86 reviews

78 of them are five stars

★★★★★Google review

A minor issue came up on my home policy review, Barb got on it, reminded me (a couple of times) and got it successfully resolved. The definition of customer service.

DGDavid Girle ★★★★★Google review

Excellent service; they always answer calls and provide courteous, friendly service. Highly recommended.

GMGonzalo Moreno ★★★★★Google review

Ronald is a great agent, is always answering questions when needed and fast responder!

FRFernando Rico

Questions

Bills, claims, ID cards and changes.

Anything else, call (480) 545-8877 or email us.

How do I pay my bill?

Use Allstate’s quick-pay page or your Allstate online account. If something on your bill looks off, call us at (480) 545-8877 and we’ll go through it with you.

How do I report a claim?

Call Allstate’s 24/7 claims line at 1-800-ALLSTATE (1-800-255-7828), or file it online. Then call our office with any questions about your claim.

Where do I find my ID cards?

In the Allstate mobile app, or on Allstate’s ID card page. The app can also add your cards to Apple or Google Wallet. Need a copy sent somewhere? Call or email us.

I bought a new car. What do I do?

Call (480) 545-8877 or email us with the year, make, model and VIN, and who will drive it. We’ll update your policy with you and get you new ID cards.

My renewal went up. Can you look at it?

Yes. Call (480) 545-8877 or email us a copy of your renewal notice. We’ll go over what changed on your policy with you, and you decide what, if anything, changes.

My mortgage lender needs proof of insurance. Can you send it?

Yes. Call or email us your lender’s name and contact details, and we’ll get proof of your home insurance to them. Buying a new home? See our page for home buyers and lenders.

I moved. How do I update the address on my policy?

Call (480) 545-8877 or email us with your new address and the date you moved. Your new address goes on your policy and your ID cards, and we’ll go over any coverage changes with you.

Read the guide: After a car accident in Arizona, the law says stop and share info

Add to what you have

KGB Insurance quotes these too, by phone or email.

A tile-roof Arizona home at golden hour with an SUV parked in the driveway

Mon–Fri 8–6 · Sat 8–12

Something changed? Book a coverage review.

Tell us what changed, like a new car, a teen driver or a remodel. Call or email us, and we’ll go over your limits and deductibles with you.

Book my review Call (480) 545-8877